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Troubleshooting & FAQ

Having an issue? This page covers the most common problems users run into and how to fix them quickly. 📧 If you can't find your answer here, reach out in the #support channel.

⚠️ Common Issues​

FingerBot won't launch​

Possible causes & fixes:

  • Missing dependencies: Make sure you have completed the full installation steps including the Chrome extension and native host setup. Refer to the Installation guide.
  • Antivirus blocking the app: Some antivirus/system protections flags bots as threats. Add FingerBot to your antivirus whitelist / exclusions list or allow FingerBot to run from the system settings.
  • Corrupted install: Delete the current FingerBot folder/files, then redownload. If problems persist, you may need to delete the updates folder inside FingerBot’s LOCALAPPDATA.

The Chrome extension won't connect to FingerBot​

  • Make sure FingerBot is open and running before launching Chrome.
  • Confirm the extension is installed and enabled at chrome://extensions.
    • If there are errors present, copy the errors and clear them. Then report the errors to Dr. Finger.
  • Restart both FingerBot and Chrome.

FingerBot didn't checkout / I missed the drop​

This is the most common question. Here are the usual reasons: | Reason | Fix | |: -|: -| | Tasks weren't started before the drop | Start tasks 5–10 minutes before the expected drop time | | Product sold out instantly | Use faster proxies; use more tasks | | (Walmart) No queues opened | Switch Walmart to Open Queues Only mode in Settings → Walmart | | Wrong product keyword or URL | Double-check the product link or keyword | | Profile/payment info had an error | Verify your profile has no missing fields |

AIO bots cannot guarantee checkouts. Success depends on site stability, proxies quality, and item demand.

My tasks are failing with a proxy error​

  • Test your proxies with a proxy testing tool to confirm they are working.
  • Some sites block certain proxy types / IP ranges. Try switching proxy providers.

Q: How many tasks should I run per drop? A: It depends on the site, number of accounts and proxy setup. FingerBot currently restricts the number of tasks per retailer while in beta testing.

Payment was declined at checkout​

  • Confirm all card details are entered correctly (number, expiry, CVV).
  • Make sure your billing address in the profile exactly matches what your bank has on file.
  • Try a different card or payment method if available.

I'm getting CAPTCHAs on every task​

  • Switch to a different proxy group
  • Reduce the number of tasks running simultaneously

FingerBot running slowly / lagging​

  • Close any background applications eating up RAM or CPU.
  • Lower the number of concurrent tasks running at once.
    • Close any browser based automations and switch to requests based operations.
  • Check your internet connection speed and connect via ethernet if possible.

Discord Notifications Not Working​

ProblemFix
No personal webhook notificationOpen Settings → Discord tab, paste your webhook URL in the Success field, and click Test to verify it's reachable
Personal webhook shows ✗ on TestDouble-check the full webhook URL was pasted correctly — it should start with https://discord.com/api/webhooks/
Display Name missing from notificationsOpen Settings → Discord tab, enter your name in the Display Name field, and click Save
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